Privacy Policy

Privacy Policy

Last Updated: 29 July 2026

This Privacy Policy describes how Cartel Reserve ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from the Cartel Reserve website (the "Site").

By accessing or using our Site, you consent to the practices described below.

1. Information We Collect

We collect personal information to provide our products and services effectively.

a) Personal Information

Collected when you place an order or contact us:

  • Name

  • Billing & Shipping Address

  • Email Address

  • Phone Number

  • Payment details (processed securely — we never store full card information)

b) Device & Technical Information

Automatically collected when browsing our Site:

  • IP address

  • Browser type & device type

  • Cookies, pixels & log data

  • Time zone & approximate location

  • Pages/products viewed & interaction behavior

c) Communication Data

  • Queries, reviews, feedback, and support messages

  • Newsletter subscriptions and marketing preferences

2. How We Use Your Information

We process your data for legitimate business purposes, including to:

  • Process and fulfill orders

  • Communicate order updates and respond to inquiries

  • Improve website performance and customer experience

  • Prevent fraud or unauthorized activities

  • Provide personalized ads and marketing

  • Send promotions if you have opted in

Transactional messages (such as order confirmations) will be sent regardless of your marketing preferences.

3. Shopify Platform & Payment Information

Our store is hosted on Shopify Inc. Payments are processed securely by approved partners.

You can review Shopify's Privacy Policy here:

https://www.shopify.com/legal/privacy

4. Behavioural Advertising, Pixels & Analytics

We use tracking technologies, including:

  • Meta Pixel (Facebook & Instagram)

  • Google Analytics 4 (GA4)

  • Google Ads Conversion Tracking

  • Other third-party analytics and remarketing tools

These tools help us:

  • Display personalized ads on Google, Facebook, and Instagram

  • Measure advertising performance

  • Build remarketing audiences

  • Optimize our marketing efforts

Users can control ad personalization here:

We do not sell personally identifiable information to advertisers.

5. Cookies & Tracking Technologies

Cookies enable us to:

  • Maintain cart and checkout functionality

  • Recognize returning visitors

  • Improve website performance and product recommendations

You may disable cookies through your browser settings, although some parts of the Site may not function properly.

6. Sharing Your Information

We may share your information only for operational purposes with:

  • Payment partners (such as Razorpay and PayPal)

  • Shipping and logistics providers

  • Trusted marketing and analytics service providers

  • IT and security vendors

We may also disclose information where required by law or to defend legal claims.

We do not sell, rent, or trade your personal information.

7. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill orders and provide services

  • Meet legal, accounting, or tax obligations

You may request deletion of your personal data, subject to applicable legal requirements.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your information.

However, no method of electronic storage or transmission over the Internet is completely secure. Your use of the Site is at your own risk.

9. Your Rights

Depending on your jurisdiction, you may request:

  • Access to the personal information we hold

  • Correction of inaccurate information

  • Deletion of personal information where legally permitted

  • Withdrawal of your marketing consent

To exercise your rights or raise any concerns:

Email: support@cartelreserve.com

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Children's Privacy

Our Site is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

12. Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Site constitutes acceptance of the updated Privacy Policy.

13. Contact Information

For any questions or requests regarding this Privacy Policy:

Email: support@cartelreserve.com

Location: India